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How long would you wait for your own company to call back?

We'll reach out to your business the same way your customers do and time how long it takes to hear back. It's free, takes nothing from your team, and you keep the results whether you work with us or not.

We'll never text or email your customers.

If we text you about this request, Lead Duck LLC sends those messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Carriers are not liable for delayed or undelivered messages. Mobile numbers and SMS opt-in data are not shared or sold to third parties or affiliates for marketing or promotional purposes. Privacy Policy · SMS Terms

What we check

  • Your website form: how long until someone replies, and how?
  • After hours: what happens when a lead comes in at night or on a weekend?
  • Follow-up: if the first try doesn't connect, does anyone try again?

What you get

  1. 1

    You request the audit

    Tell us your business name and website. That's it.

  2. 2

    We mystery-shop you

    Over a few days, we submit a few inquiries the way a real customer would, at different times of day.

  3. 3

    You get a short report

    Time to first response, how you were contacted, and how many follow-ups happened. Plain numbers, no sales pitch.

  4. 4

    Optional 20-minute walkthrough

    We go over what we found. If Lead Duck would help, we'll say so. If it wouldn't, we'll say that too.

We'll make it clear we're not a real customer at the end so no one on your team chases a fake job. We don't share your results with anyone.

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