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From "new lead" to "warm conversation" in 60 seconds.

No new software for your team to learn, and nothing to manage. We set it up, we run it, and you get warmer leads and a short report. Every lead gets an email within 60 seconds of reaching us, even before texting is approved.

Setup, done for you

  1. 1

    Kickoff call, about 30 minutes

    We learn your services, hours, service area, how your team books jobs, and who should get alerts. We also start your carrier registration.

  2. 2

    Connect your lead sources

    Your website forms (WordPress, Webflow, Squarespace, Wix and more), our hosted form, lead emails from Angi, Thumbtack, Google Local Services and Jobber, Facebook lead ads through Zapier or Make, and missed calls to your business line. If it can send an email or a webhook, we can usually connect it. Not covered: texts to your existing phone line, Facebook or Instagram messages, and walk-ins.

  3. 3

    Write and approve your messages

    We write a short follow-up in your voice. You read every message and approve it before anything goes out. Nothing your leads see is written by AI.

  4. 4

    Go live

    Your email follow-up goes live in about a week. Every lead gets an email within 60 seconds from then on, even before texting is approved. Texting turns on once the carriers approve your registration. We test everything end to end first. Questions during setup: support@leadduck.net.

What happens to every lead

Sample

  1. Form in

    Roof estimate request, Northline Roofing.

  2. Text out

    Hi Sam, this is Northline Roofing. We got your request about a roof. Alex will call or text you from (555) 010-0198. That number is a sample. Reply STOP to opt out.

  3. Owner alerted

    You get a text and an email with the lead and the reply.

A sample lead. The form comes in, and the text goes out seconds later.

  1. 1

    A lead comes in

    Someone fills out your form at 2:14 PM on a Tuesday.

  2. 2

    Answered within 60 seconds

    Hi Sam, this is Northline Roofing. We got your request about a roof. Alex will call or text you from (555) 010-0198. That number is a sample. Reply STOP to opt out.

  3. 3

    Friendly follow-up

    For website and hosted-form leads, follow-up runs until the lead books, says no, or asks us to stop. Reply DONE and we stop. Other sources get that first answer, then we hand them to you.

  4. 4

    They reply, call, or book

    Automation stops for that lead for good, and you get a text and an email with what they said. You take it from there on your own phone. Any later texts from that lead are forwarded to you. If the lead books a time through your booking link, we stop the same way.

  5. 5

    Your team calls and closes

    They call a lead who's expecting them, instead of a stranger who forgot they asked.

  6. 6

    DONE, a clear no, or STOP

    Any reply stops the follow-up and hands the lead to you. Text DONE or STOP and we stop right away. No one gets chased after saying no.

Missed a call?

Calls you don't pick up forward to us. The caller hears your greeting, can leave a voicemail, and gets a text back once the carriers approve your registration. You get a text and an email with the voicemail.

Compliance built in

We play it safe, so you don't have to.

Every lead gets an email within 60 seconds, even before texting is approved. To play it safe, we only text during federally allowed hours*, and only after the carriers approve your registration. If a lead comes in outside that window, the email still goes right away, and the text waits until those hours open. You still get a text and an email right away.

We also handle opt-outs. Reply STOP, and they're never texted again. Reply DONE, and follow-ups stop. Reply HELP for help, or email support@leadduck.net. We give you consent wording for your forms. Plenty of owners text leads from their own phone and don't realize the rules can mean a fine for each message. We build the rules in. We don't give legal advice, and we don't promise that these habits make a business compliant.

No robots making things up.

Not AI, just automated. Nothing your leads see is written by AI. Every message is pre-written and approved by you. The system sends the right message at the right time, and that's all it does. It won't invent prices, promise dates, or argue with a customer. When a lead needs a real answer, a real person on your team gives it.

Your report

Sample

  • Leads in

    New leads that reached us.

  • Median first response

    Average and slowest time to the first answer. Target: under 60 seconds. Quiet-hours holds are counted apart from that. Texts go out during federally allowed hours*.

  • Replies

    Leads who wrote or called back.

  • Handed to you

    Leads we stopped automating so you could take over.

  • Booked

    Leads who booked a time, or that you marked booked.

  • Missed calls recovered

    Missed callers who replied, called back, or booked.

  • Opt-outs

    People who asked us to stop.

  • Revenue you logged

    Only dollars you entered yourself. We never estimate revenue.

Every Monday for your first month, then monthly.

What we need from you

  • 30 minutes for the kickoff call.
  • Access to your lead sources (we'll walk you through it).
  • A few business details for carrier registration, like your legal name, website and EIN (no EIN? We can still register you as a sole proprietor).
  • About 10 minutes to review and approve your texts.
  • A team that calls leads back. We keep them warm; you have to pick up the phone.

Want to see it with your own leads?

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