Terms of Service

Short notes while the full customer agreement is being written.

Results disclaimer: Lead Duck is a lead follow-up service. We do not generate leads and do not guarantee bookings, sales, or revenue. What we commit to is the speed of the first answer only.
**Speed of the first answer: Every lead from a connected source gets its first answer within 60 seconds of reaching us, by email right away and by text during federally allowed hours*. A text held for quiet hours isn't a miss, and neither is an outage at a carrier or another provider. This covers speed of the first answer only, not bookings or sales. *During federally allowed hours: 8 AM to 9 PM in the lead's time zone. Some states, like Florida, Oklahoma, Maryland and Washington, are stricter, so leads there are texted 8 AM to 8 PM.
Not AI: Nothing your leads see is written by AI. Every message is pre-written and approved by you.
Pricing: Prices shown are in USD and subject to change. Every plan is $697 a month. Monthly adds a one-time $397 setup fee. Prepay 3 months and skip the setup fee. Prepay 6 months, skip the setup fee, and get 2 months free. See Terms for what is written there today.
SMS: Lead Duck LLC sends messages on behalf of the client business. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help, or email support@leadduck.net. Carriers are not liable for delayed or undelivered messages.